Welcome to GlobeDock Academy (“we,” “our,” “us”). Your privacy is very important to us. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our mobile application, website, and related services (collectively, the “Platform”).
By using our Platform, you agree to the practices described in this Privacy Policy, which complies with Ethiopia’s Personal Data Protection Proclamation No. 1321/2024. Please read this carefully to understand your rights and our obligations.
Contact Details
If you have any questions about this Privacy Policy, please contact us:
GlobeDock Academy
Gabon Street, Addis Ababa,
10097 Ethiopia
Email: info@gdacademy.et
Consent
By using our Platform, you consent to the collection and processing of your personal information as described in this Privacy Policy. Where required by law (e.g., for minors, sensitive information, or cross-border transfers), we will seek your explicit consent.
The Data We Collect About You
When you interact with GlobeDock Academy, we may collect the following types of information:
Identity Data: Full name, username, date of birth, parent/guardian details (for minors).
Contact Data: Email address, phone number, billing address (if applicable).
Account & Learning Data: Courses enrolled in, progress reports, assessments, certificates.
Usage Data: How you use our app, website, and services.
Technical Data: Device type, IP address, operating system, app version, browser type.
Payment Data: Transaction details (when you make payments via our authorized partners).
We do not collect sensitive personal data (e.g., health, religion) unless strictly necessary and with your explicit consent.
How We Use Your Personal Data
We use your personal data only for legitimate purposes, including:
To register and manage your account.
To deliver and personalize learning experiences.
To communicate updates, security alerts, and customer support.
To process payments securely.
To analyze app performance and improve our services.
To comply with Ethiopian legal and regulatory requirements.
Third-Party Links
Our Platform may contain links to third-party websites or services. Please note that we are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before sharing personal information.
Cookies
We may use cookies or similar technologies to improve user experience, analyze performance, and deliver relevant content. You can choose to disable cookies in your browser, but some features of our Platform may not work properly.
User Profiles
Some features of the Platform allow you to create a learning profile. You can update or delete your profile information at any time. Parents/guardians may request the deletion of a minor’s account at any time.
Data Security
We take reasonable organizational and technical measures to protect your personal data against unauthorized access, loss, or misuse. Measures include encryption, secure servers, and restricted access to personal data.
In case of a data breach, we will notify the Ethiopian Communications Authority (ECA) and affected users where there is a risk to rights and freedoms, as required by law.
Retention of Personal Information
We keep your personal information only as long as necessary for the purposes stated in this Privacy Policy or as required by Ethiopian law. After this period, we will securely delete or anonymize your data.
Your Legal Rights
Under Ethiopian law, you have the following rights:
Access – Request a copy of the personal data we hold about you.
Rectification – Request correction of inaccurate or incomplete data.
Erasure – Request deletion of your personal data (“Right to be forgotten”).
Restriction – Ask us to limit how we process your data.
Portability – Receive your personal data in a portable format.
Objection – Object to certain data uses, including marketing.
Children’s Data – Parents/guardians can withdraw consent for minors under 16.
To exercise these rights, please contact us using the details provided above. If you believe your rights are violated, you may also lodge a complaint with the Ethiopian Communications Authority (ECA).
Cross-Border Transfers
Your data will primarily be stored in Ethiopia. Transfers outside Ethiopia will only occur if:
The destination country provides adequate data protection,
You give explicit informed consent, or
It is necessary for contract performance or legal obligations.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make significant changes, we will notify you via our app, website, or email. Please review this page regularly.
Disclaimer
We strive to ensure that your personal data is processed lawfully and securely. However, no system is completely risk-free. By using our Platform, you acknowledge that you understand these risks.